Frequently Asked Questions
I cannot open an application that I downloaded from the jalada website on my Mac, because it was not downloaded from the Mac App Store. What is this and is there a way around it?
The alert you see on the screen comes from Gatekeeper, one of the built-in OS X security features intended to protect the Mac from malicious software. The reason is that the default settings in the latest version of OS X (10.8) allow only programs from the Mac App Store (and what Apple calls identified developers) to be installed on the computer.
If you trust the source of the program and want to install it anyway, you can get around Gatekeeper.
To open a blocked program manually from the Mac’s desktop or Finder:
- Right-click (or hold down the Control key and click) the program’s icon.
- In the drop-down menu that appears, choose Open.
- Click the Open button in the alert box to proceed with the installation.
Learn more about Gatekeeper.